At Marinios IPTV, we strive to provide a reliable and high-quality streaming experience. Please read our Refund & Returns Policy carefully before purchasing any subscription.
By subscribing to our service, you agree to the terms outlined below.
📌 Digital Service Policy
Marinios IPTV provides digital IPTV subscriptions, which are delivered instantly after purchase. Due to the nature of digital services, refunds are subject to specific conditions.
💰 Refund Eligibility
We may offer a refund under the following circumstances:
- ✔️ Service is not activated after purchase
- ✔️ Technical issues that cannot be resolved by our support team
- ✔️ Duplicate payment or billing errors
To request a refund, you must contact us within 24–48 hours of your purchase.
❌ Non-Refundable Cases
Refunds will not be issued in the following situations:
- ❌ Incorrect device setup or user-side issues
- ❌ Change of mind after activation
- ❌ Poor internet connection affecting streaming quality
- ❌ Failure to follow installation instructions
- ❌ Partial usage of the subscription
🔄 Returns Policy
As Marinios IPTV offers non-tangible digital services, there are no physical returns applicable.
🛠️ Support Before Refund
We strongly recommend contacting our support team before requesting a refund. Most issues can be resolved quickly with proper guidance.
Our support team is available 24/7 to help you with:
- Device setup
- Streaming issues
- Account activation
- Technical troubleshooting
📩 How to Request a Refund
To submit a refund request, please provide:
- Your full name
- Email used for purchase
- Order or transaction ID
- Reason for the refund request
Send your request to:
📧 [email protected]
⚡ Processing Time
- Refund requests are reviewed within 1–3 business days
- Approved refunds are processed within 5–7 business days depending on your payment provider
🔒 Policy Updates
Marinios IPTV reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page.