Refund and Returns Policy

At Marinios IPTV, we strive to provide a reliable and high-quality streaming experience. Please read our Refund & Returns Policy carefully before purchasing any subscription.

By subscribing to our service, you agree to the terms outlined below.

📌 Digital Service Policy

Marinios IPTV provides digital IPTV subscriptions, which are delivered instantly after purchase. Due to the nature of digital services, refunds are subject to specific conditions.

💰 Refund Eligibility

We may offer a refund under the following circumstances:

✔️ Service is not activated after purchase
✔️ Technical issues that cannot be resolved by our support team
✔️ Duplicate payment or billing errors

To request a refund, you must contact us within 24–48 hours of your purchase.

❌ Non-Refundable Cases

Refunds will not be issued in the following situations:

❌ Incorrect device setup or user-side issues
❌ Change of mind after activation
❌ Poor internet connection affecting streaming quality
❌ Failure to follow installation instructions
❌ Partial usage of the subscription

🔄 Returns Policy

As Marinios IPTV offers non-tangible digital services, there are no physical returns applicable.

🛠️ Support Before Refund

We strongly recommend contacting our support team before requesting a refund. Most issues can be resolved quickly with proper guidance.

Our support team is available 24/7 to help you with:

Device setup
Streaming issues
Account activation
Technical troubleshooting

📩 How to Request a Refund

To submit a refund request, please provide:

Your full name
Email used for purchase
Order or transaction ID
Reason for the refund request

Send your request to:
📧 [email protected]

⚡ Processing Time

Refund requests are reviewed within 1–3 business days
Approved refunds are processed within 5–7 business days depending on your payment provider

🔒 Policy Updates

Marinios IPTV reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page.